New Brunswick, NJ
A new hotel like patient drop-off with a protective canopy, revolving door, and a hospital attendant providing valet parking was designed. After completion of the 10,400 gsf renovations, the hospital noted a significant increase in patient/family experience satisfaction ratings.
The renovated Lobby greets patients and family members with a concierge/reception desk. The Lobby seating area was provided with casual furniture, WIFI services, phones, a water feature, and a piano.
The Gift Shop was redesigned to create a more specialty boutique type shop offering a different array of purchasing options unlike a typical hospital gift shop. The Coffee Shop/Dining Room renovations transformed the cafeteria setting into a waited-service restaurant.